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You are here: Home / VPS / Hosthatch Review 2024 – Shocking Truths Exposed!

Hosthatch Review 2024 – Shocking Truths Exposed!

Mujtaba Last Updated on Jan 24th, 2024 VPS Leave a Comment

Introduction

HostHatch is a highly regarded web hosting company that has been providing top-notch services to individuals and businesses alike. With a strong emphasis on customer satisfaction, HostHatch has gained a reputation for its reliable and speedy hosting solutions. Whether you are a small business owner looking to establish an online presence or a seasoned website developer in need of powerful hosting services, HostHatch has you covered. In this review, we will delve into the various features and benefits that make HostHatch a top choice for web hosting. So, let’s explore what sets HostHatch apart from its competitors and why it is worth considering for your hosting needs. 

Locations offered

As of writing this post, there are 16 locations offered by Hosthatch around the world. They have multiple locations within the US, EU and Asia. I have had VPS in LA and Sweden, which I will be providing review on. You can check the complete list of locations offered in the image below. 

datacenter locations

Products offered – Compute VMs

You have the option to choose from either Compute VPS or storage VPS. The compute virtual machines (VMs) use the AMD EPYC Milan CPU, which offers maximum CPU performance. The Milan CPU has 64 cores, so it can handle many VM in a single instance. In addition to using Milan CPUs, they are using NVMe SSD’s which are faster than pure SSDs and offer the best IO performance. Moreover, there is DDR4 RAM which is faster than the previous generation. These compute VMs are ideal for intensive IO tasks and can be used to host databases or busy websites easily. 

The plan starts for as low as $4 per month, for single core CPU, 2GB DDR4 RAM, 10 GB NVMe storage paired with 1 TB of bandwidth. This plan offers fair value for money, and a good one to get your feet wet. The higher plans offer excellent value for money, considering the modern hardware. For instance, if you get the $9 per month plan, you get 2 cores, 8GB RAM, 35GB NVMe and 2TB bandwidth.

If you go for higher plans, then you can get dedicated cores as well. So, for NVMe 24GB plan, you get 6 EPYC cores out of which 2 cores are dedicated and 4 are shared. These dedicated cores are yours, and you can use them 24×7 without any hiccups. This is not the case for shared cores though, you should be mindful of them. One thing to remember, Hosthatch does not use CPU affinity for dedicated cores. Not sure if they have changed it though. Also, do checkout BuyVM review for Ryzen 3900 based VPS.

Storage VMs

There are also storage VMs offered by HostHatch. These VMs use spinning disks for offering maximum space and have previous generation Intel Xeon processors. The storage VMs offered by HostHatch are meant to be used for cold storage, and not for tasks that require more horsepower. You can use the storage VM and mount it to your compute VM as well, which can be like block storage.

The pricing for storage starts from $5 per month per TB of storage, which gets cheaper if you get bigger plans. So, for the biggest plan, it will cost you $38 per month for 10TB of storage, which is excellent value for money at $3.8 per TB. The bandwidth cap on these VMs is usually 2X-3X of the storage capacity, and you do have an option to buy additional bandwidth at a slightly increased price. Additional bandwidth charges vary by region and are usually discounted if you buy in bulk. Get your compute instance now!

Client portal

When you visit their client portal, you will notice that they are not using WHMCS or Blesta. They have an in-house client portal and control panel. The portal is clutter free and has minimal options to make it less confusing. You will find usual options to create a new server, add SSH keys, reinstall and similar things. One thing that I found unique was the option to add images or custom ISO. So, if you do not see your favorite OS or the version that you use, you can upload it and install using that image. Once uploaded, you can mount that ISO and reboot the VM to boot from the image. This is useful for adding your customized images, which you might have made changes and want to use the same without having to set up everything from scratch.

review of hosthatch client portal

There are no network graphs or CPU usage graphs present in the portal. You will have to use some third-party tools like htop or Nagios to get that for you. On every server detail page, you will find the server specs, along with detail to configure network. There is a console as well, so you can connect via browser in case you are unable to connect remotely using SSH. 

The profile page has common details like name, email, and contact details. You can even change your email if required to do so, for any reason. Apart from this, you have the option to enable two factor authentication as well, which is nice to see. I have seen many providers lacking this feature, which is necessary in 2023.  If you are in search of shared hosting, I highly recommend exploring my experience with Crocweb after a decade.

In addition to its user-friendly interface, HostHatch also offers a range of tools and resources to enhance the user experience. The platform provides a comprehensive knowledge base, FAQs, and tutorials to help users troubleshoot and find answers to frequent questions. This wealth of information is easily accessible within the control panel, ensuring that users have the support they need at their fingertips. 

Service transfers

In the case of HostHatch, they have even added the option of Service transfers within the control panel itself. If you have a service that you do not wish to renew, you can transfer it to other users. Previously, this was done manually, you had to create a ticket for transfer and wait for support to get back. This has been automated with the new control panel design. Also please note that they charge a $10 transfer fee to the user who receives the VPS.  

Backups and snapshots

As of writing this post, there are no backups offered by HostHatch for any of their products. You are responsible for your own backups. For their storage VMs, they are using RAID 60 arrays which protects you from failures. For computing VMs, they are using RAID 10 arrays. RAID is not backup, although it prevents you from surprising disk burn in and crashing. Apart from this, they had mentioned that they will be offering snapshot features to all users from May 2023.

Right now, the snapshots feature is in beta test, so you can expect it to be available for all users and regions soon. The pricing, frequency and other details regarding the snapshot feature are not available as of now but it will be interesting to see what pricing points they offer. Nevertheless, it is a helpful feature to back up your VPS and have time-based snapshot to restore in case of failure or issues. 

Get your VPS from Hosthatch now!

Private networks

Why private networks you may ask? If you have multiple VMs, one is database server and other is application server, then this proves to be useful. They do offer a private network free of charge. You can set up one for establishing connection between your VPS, rather than going over the internet. The advantage of using private networks is, the bandwidth is not counted towards your monthly quota since the traffic is not leaving the datacenter. Like I said earlier, you can use the storage VMs to mount them on your compute VMs. This way, you can save a lot of bandwidth between your VPS and get faster links. One thing to note though, you will see the option to enable private networks only if you have more than one VM within the same location. To configure the private network, you can use the official guide from HostHatch here.

After sales support – The most critical component of any provider

I have seen lot of reviews all over the forum and Reddit, which mentioned that their support is slow in responding. However, I had completely opposite experience from their side. The first ticket I had created, I received a reply within 20 minutes which is fast TAT. This was a technical issue, where I was unable to SSH into the new VPS, so it was fixed within 20 minutes which is impressive. Considering the price, hardware, and performance of the VPS, I would say that this is a surprisingly good turnaround time. 

Support ticket 1

I had created another ticket after they migrated to a new customer portal, and it was due to the same issue as before. And to my surprise, they replied within 10 minutes! So, I had a surprisingly enjoyable experience from their support, and I think you should have the same. Even for billing enquiries, the ticket reply time was within couple of hours as well which is okay. Get your VPS now!

Support ticket 2 reply time with Hosthatch

HostHatch Review – Benchmarks

CPU Info

mujtaba@host:~$ cat /proc/cpuinfo
processor	: 0
vendor_id	: GenuineIntel
cpu family	: 6
model		: 62
model name	: Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
stepping	: 4
microcode	: 0x1
cpu MHz		: 2800.000
cache size	: 16384 KB
physical id	: 0
siblings	: 1
core id		: 0
cpu cores	: 1
apicid		: 0
initial apicid	: 0
fpu		: yes
fpu_exception	: yes
cpuid level	: 13
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon rep_good nopl xtopology cpuid tsc_known_freq pni pclmulqdq ssse3 cx16 pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand hypervisor lahf_lm pti ssbd ibrs ibpb stibp fsgsbase tsc_adjust smep erms xsaveopt arat md_clear
bugs		: cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit
bogomips	: 5600.00
clflush size	: 64
cache_alignment	: 64
address sizes	: 46 bits physical, 48 bits virtual
power management:

YABS – Yet Another benchmark script (Compute VM – LAX)

mujtaba@host:~$ curl -sL yabs.sh | bash
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2021-06-05                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Thu Sep  2 12:09:47 UTC 2021

Basic System Information:
---------------------------------
Processor  : Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
CPU cores  : 3 @ 2800.000 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ❌ Disabled
RAM        : 15.6 GiB
Swap       : 4.0 GiB
Disk       : 68.4 GiB

fio Disk Speed Tests (Mixed R/W 50/50):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 74.49 MB/s   (18.6k) | 658.99 MB/s  (10.2k)
Write      | 74.68 MB/s   (18.6k) | 662.46 MB/s  (10.3k)
Total      | 149.17 MB/s  (37.2k) | 1.32 GB/s    (20.6k)
           |                      |
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 1.20 GB/s     (2.3k) | 1.08 GB/s     (1.0k)
Write      | 1.27 GB/s     (2.4k) | 1.16 GB/s     (1.1k)
Total      | 2.47 GB/s     (4.8k) | 2.24 GB/s     (2.1k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed
                |                           |                 |
Clouvider       | London, UK (10G)          | 999 Mbits/sec   | 285 Mbits/sec
Online.net      | Paris, FR (10G)           | 1.54 Gbits/sec  | 780 Mbits/sec
WorldStream     | The Netherlands (10G)     | 1.11 Gbits/sec  | 681 Mbits/sec
Biznet          | Jakarta, Indonesia (1G)   | busy            | busy
Clouvider       | NYC, NY, US (10G)         | 2.32 Gbits/sec  | 921 Mbits/sec
Velocity Online | Tallahassee, FL, US (10G) | 128 Mbits/sec   | 418 Mbits/sec
Clouvider       | Los Angeles, CA, US (10G) | 3.51 Gbits/sec  | 928 Mbits/sec
Iveloz Telecom  | Sao Paulo, BR (2G)        | 392 Mbits/sec   | 366 Mbits/sec

Geekbench 5 Benchmark Test:
---------------------------------
Test            | Value
                |
Single Core     | 537
Multi Core      | 1392

YABS – Yet Another benchmark script (Storage VM – New York)

root@nyc-host:~# curl -sL yabs.sh | bash
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2023-03-24                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Tue Apr 11 12:52:51 UTC 2023

Basic System Information:
---------------------------------
Uptime     : 38 days, 19 hours, 34 minutes
Processor  : Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz
CPU cores  : 1 @ 2999.998 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ❌ Disabled
RAM        : 1.9 GiB
Swap       : 0.0 KiB
Disk       : 1.8 TiB
Distro     : Debian GNU/Linux 11 (bullseye)
Kernel     : 5.10.0-21-amd64
VM Type    : KVM
Net Online : IPv4 & IPv6

IPv6 Network Information:
---------------------------------
ISP        : HostHatch
ASN        : AS63473 HostHatch, LLC
Host       : HostHatch, LLC
Location   : New York, New York (NY)
Country    : United States

fio Disk Speed Tests (Mixed R/W 50/50):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 4.43 MB/s     (1.1k) | 76.82 MB/s    (1.2k)
Write      | 4.45 MB/s     (1.1k) | 77.22 MB/s    (1.2k)
Total      | 8.89 MB/s     (2.2k) | 154.04 MB/s   (2.4k)
           |                      |
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 326.18 MB/s    (637) | 355.75 MB/s    (347)
Write      | 343.51 MB/s    (670) | 379.44 MB/s    (370)
Total      | 669.69 MB/s   (1.3k) | 735.19 MB/s    (717)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
-----           | -----                     | ----            | ----            | ----
Clouvider       | London, UK (10G)          | 1.82 Gbits/sec  | 1.71 Gbits/sec  | 69.1 ms
Scaleway        | Paris, FR (10G)           | busy            | busy            | 77.8 ms
NovoServe       | North Holland, NL (40G)   | busy            | 2.26 Gbits/sec  | 75.2 ms
Uztelecom       | Tashkent, UZ (10G)        | 1.13 Gbits/sec  | 327 Mbits/sec   | 165 ms
Clouvider       | NYC, NY, US (10G)         | 3.26 Gbits/sec  | 5.92 Gbits/sec  | 2.71 ms
Clouvider       | Dallas, TX, US (10G)      | 3.85 Gbits/sec  | 2.71 Gbits/sec  | 40.1 ms
Clouvider       | Los Angeles, CA, US (10G) | 2.60 Gbits/sec  | 1.42 Gbits/sec  | 64.9 ms

iperf3 Network Speed Tests (IPv6):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
-----           | -----                     | ----            | ----            | ----
Clouvider       | London, UK (10G)          | 2.41 Gbits/sec  | 1.80 Gbits/sec  | 69.0 ms
Scaleway        | Paris, FR (10G)           | 2.42 Gbits/sec  | 2.50 Gbits/sec  | 74.9 ms
NovoServe       | North Holland, NL (40G)   | busy            | 2.39 Gbits/sec  | 75.1 ms
Uztelecom       | Tashkent, UZ (10G)        | 1.15 Gbits/sec  | 1.05 Gbits/sec  | 165 ms
Clouvider       | NYC, NY, US (10G)         | 8.54 Gbits/sec  | 4.06 Gbits/sec  | 2.46 ms
Clouvider       | Dallas, TX, US (10G)      | 4.63 Gbits/sec  | 4.73 Gbits/sec  | 39.9 ms
Clouvider       | Los Angeles, CA, US (10G) | 2.53 Gbits/sec  | 1.44 Gbits/sec  | 64.9 ms

Geekbench 6 Benchmark Test:
---------------------------------
Test            | Value
                |
Single Core     | 599
Multi Core      | 587

Sequential Disk Tests

mujtaba@host:~$ sudo dd if=/dev/zero of=/root/testfile bs=1G count=1 oflag=direct
[sudo] password for mujtaba:
1+0 records in
1+0 records out
1073741824 bytes (1.1 GB, 1.0 GiB) copied, 2.71495 s, 395 MB/s
mujtaba@glovoice:~$

mujtaba@glovoice:~$ sudo dd if=/dev/zero of=/root/testfile bs=512 count=1000 oflag=direct
1000+0 records in
1000+0 records out
512000 bytes (512 kB, 500 KiB) copied, 0.510982 s, 1.0 MB/s

Memory Test 1K block

mujtaba@host:~$ sysbench --test=memory --memory-block-size=1K --memory-total-size=100G run
WARNING: the --test option is deprecated. You can pass a script name or path on the command line without any options.
sysbench 1.0.18 (using system LuaJIT 2.1.0-beta3)

Running the test with following options:
Number of threads: 1
Initializing random number generator from current time


Running memory speed test with the following options:
  block size: 1KiB
  total size: 102400MiB
  operation: write
  scope: global

Initializing worker threads...

Threads started!

Total operations: 44612188 (4460127.33 per second)

43566.59 MiB transferred (4355.59 MiB/sec)


General statistics:
    total time:                          10.0003s
    total number of events:              44612188

Latency (ms):
         min:                                    0.00
         avg:                                    0.00
         max:                                    4.87
         95th percentile:                        0.00
         sum:                                 4739.07

Threads fairness:
    events (avg/stddev):           44612188.0000/0.00
    execution time (avg/stddev):   4.7391/0.00

mujtaba@host:~$

Memory Test 1M block

mujtaba@host:~$ sysbench --test=memory --memory-block-size=1M --memory-total-size=100G run
WARNING: the --test option is deprecated. You can pass a script name or path on the command line without any options.
sysbench 1.0.18 (using system LuaJIT 2.1.0-beta3)

Running the test with following options:
Number of threads: 1
Initializing random number generator from current time


Running memory speed test with the following options:
  block size: 1024KiB
  total size: 102400MiB
  operation: write
  scope: global

Initializing worker threads...

Threads started!

Total operations: 102400 (13735.90 per second)

102400.00 MiB transferred (13735.90 MiB/sec)


General statistics:
    total time:                          7.4526s
    total number of events:              102400

Latency (ms):
         min:                                    0.06
         avg:                                    0.07
         max:                                   19.01
         95th percentile:                        0.11
         sum:                                 7394.22

Threads fairness:
    events (avg/stddev):           102400.0000/0.00
    execution time (avg/stddev):   7.3942/0.00

mujtaba@host:~$

Bunny CDN Latency Test

Latency check using bunny cdn tools

Ping Test

Check-host

Latency test using check-host

ping.pe

Latency test using ping.pe

Final Verdict: Is HostHatch the Right Hosting Provider for You? 

In conclusion, HostHatch is a reliable and affordable hosting provider that offers a range of services to meet the needs of different users. With their high-performance servers, excellent customer support, and competitive pricing, they are a great option for individuals and businesses looking for reliable website hosting. Whether you are a small blogger or a large e-commerce company, HostHatch has the resources and expertise to ensure your website runs smoothly and efficiently. Consider HostHatch as your hosting provider and enjoy a hassle-free hosting experience. Head over to Hosthatch to get your storage/ compute VM now.

One of the key strengths of HostHatch is their exceptional customer support. The support team is knowledgeable, responsive, and always ready to assist customers with any hosting-related queries or issues. This level of customer service creates a positive experience for users and ensures that their websites are well taken care of. 

Another notable aspect of HostHatch is their competitive pricing. The company offers hosting plans at affordable rates without compromising on the quality of their services. This makes them an attractive choice for individuals and businesses looking for cost-effective hosting solutions. 

cover image hosthatch review

Additionally, HostHatch provides a user-friendly control panel that simplifies the management of websites and allows for easy customization. Their hosting plans also come with a variety of features and resources, such as ample storage space, unlimited bandwidth, and multiple email accounts, providing customers with the tools they need to build and grow their online presence. You should checkout Mevspace review in case if you are looking for dedicated server.

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